🚚 Shipping & Delivery Policy

We are happy to offer FREE Worldwide Shipping on all orders — no minimum purchase required!

Our goal is to deliver your order quickly, safely, and with full transparency.

⏱ Order Processing

All orders are processed within 1–3 business days after payment confirmation.

✔ Orders are prepared Monday – Friday
❌ Orders are not processed on weekends or holidays

During peak seasons, processing may take slightly longer, but we will always keep you informed.

🌍 Estimated Delivery Times

We work with trusted international fulfillment partners to ensure reliable delivery.

Delivery times are estimates and may vary due to customs clearance or local carriers.

💸 Shipping Cost

🎉 All orders qualify for FREE shipping automatically at checkout.
There are no hidden fees from our side.

📦 Tracking Your Order

Once shipped, you will receive an email with your tracking number.

Please allow 2–5 days for tracking updates to appear in the system.

🧾 Customs, Duties & Taxes

International orders may be subject to customs fees or import taxes depending on your country’s regulations.
These charges are determined by your local customs office and are the buyer’s responsibility.

📍 Incorrect Address

Please double-check your shipping address before placing the order.

We are not responsible for packages delivered to incorrect addresses provided by the customer.

📬 Lost or Stolen Packages

If your tracking shows "Delivered" but you have not received your package:

1. Contact your local carrier first

2. Check with neighbors or reception

3. Then contact us — we will assist you

💬 Need Help?

Our support team is always here for you!

📧 Support@nasil.be

We typically reply within 24 hours